FAQ

Frequently Asked Questions

Can we get a group booking set up?

Absolutely – Click on the groups tab at the top of the page and this will give you access to our group booking procedures. We have experience working with hundreds of sports teams and societies and can cater to your group to make amazing bespoke tours. We will even help you to market the event, providing marketing material and Facebook links!

Is there a minimum size that you cater for?

Not at all – we can cater for all different sizes and requests. Simply drop us an email via the contact form and we’ll see what we can work out for you guys.

What is Invasion’s ABTA number?

Our number is Y4841. ABTA stands for Association of British Travel Agents. More information can be found at www.abta.com

As we are a member of ABTA, it means you have the benefit of ABTA’s assistance and Code of Conduct. We provide financial protection for your money when you buy a package holiday. If you buy other travel arrangements such as accommodation only this protection doesn’t apply.

 Does Invasion produce Hoodies and T-Shirts for societies or individuals?

If you are interested in getting Hoodies or T-Shirts for your society then invasion can help. Having been part of societies in the past we know how difficult it can be to produce hundreds of top quality hoodies/T-Shirts. Let Invasion take away your pain! Simply email us and tell us exactly what you would like and we will give you a great price.

Does Invasion sponsor societies?

With our close connections with many of the top student societies in the UK we are always keen to get involved with what your societies have going on. In the past we have sponsored balls, events and trips and are open to suggestions from you!

Can I sell my place on if I can’t attend?
You can sell your place to someone else if you are travelling by coach, provided that it is a reasonable amount of time before the start of the event and you let us know. There will be a £20 administration charge for changing a name on a coach trip. If you are travelling with us on a flight trip and you’d like to change a name, you must call us as soon as possible.

I can no longer come on the trip, can I cancel my place?

Unfortunately Invasion cannot offer refunds to people who can no longer come on the event, unless it is due to the consequence of a major change on our part to the original booking and time restrictions will apply. Please see our terms and conditions for more information. However, we do offer you the chance to sell on your place to someone else, so if you can kind a replacement this might be your solution, provided it is before the booking has been fully confirmed.

I can no longer come on the Invasion. Can I offer my place to someone else instead?

If you inform us at info@invasion.com giving us your full name and details of the person you have sold your place to, we will make the necessary adjustments

I have a pre-existing medical condition, what should I do?

If you have a pre-existing medical condition and are about to go on an invasion trip, it is important to let your event manager know. They will be able to offer some advice and make sure we are prepared for your participation on the trip.

Do I need to bring identification with me on an INVASION?

You must bring valid identification such as a passport or driving license. You may be asked to prove your age by the bars/nightclubs and failure to provide one of these items may mean that you run the risk of being refused entry. Invasion cannot be responsible if you are refused entry on the basis that you have failed to provide a valid form of identification.

How can I work for INVASION?

If you’re interested in getting involved please email us at employment@invasion.com We are always looking for good people and always welcome CVs with covering letters as to why you would like to get involved.

Do I need a Passport?

It is an essential requirement that when you are leaving the UK, that you travel with a valid passport. Failure to do so may result in your entrance into the foreign country being refused.

Do I need a Visa?

If you are an international student, there is a good chance that you will need a visa to enter a foreign country. Please check with your embassy if you are required to have a visa for foreign travel. If you require a visa, then it is your responsibility to ensure that you get it in time for the trip which typically takes 2-4 weeks (sometimes more during peak season) so we recommend that you book your appointment well in advance. We can assist your application by providing a visa letter to support your application.

Where can I find foreign travel advice?

The Foreign & Commonwealth Office provides up-to-date travel advice to help British travelers make informed decisions about travelling abroad. To find out about the availability of this advice, please go to www.fco.gov.uk/knowbeforeyougo

Do you provide travel insurance? Is it required?

It is very strongly recommended that you travel with adequate travel insurance. Please see our website www.invasion.com/insurance for more information about how to take out a policy, which we can assist you with.  It is important that you purchase travel insurance to protect yourself against the need to cancel the holiday in certain circumstances and to provide assistance if you’re injured or ill at your destination for any unexpected reason.

Do you cater for disabled passengers?

Invasion has an equal opportunities policy in place and will make the best possible arrangements for you if you are travelling with a disability. If you are booked on a trip and require further arrangements, please email us at info@invasion.com as soon as possible letting us know about your requirements so that we can put them in place you you.

Do I have to pay the booking fee?

Whilst we hate hidden costs, unfortunately the booking fee is charged by PayPal and therefore unavoidable.

What time can I check in to the hostel?

The standard international practice is to let rooms from midday to midday. However times do vary. Check-in times are usually between 2pm and 3pm, check-out times between 10am and 12 noon on the day of departure. Therefore, if you check-in immediately after a night flight this would normally count as one night’s accommodation. Similarly if your return flight is at night you will normally be required to vacate your room at 12 noon prior to leaving for the airport. Day rooms are subject to availability/cost and need to be booked in advanced with Invasion.

What are your terms and conditions?

Please click here to view our terms and conditions.

Are food and drink allowed on the coaches?

The number one thing that we ask about the coaches is that you leave them in the same condition that you found them in. Failure to do so or any damage or unreasonable mess may result in fines. Generally it’s fine to take cold snacks and soft drinks with you but hot food is not allowed. The consumption of alcohol is strictly prohibited.

A question that we have not answered?

Email us at info@invasion.com and we’ll get back to you as soon as possible!

About


ABOUT

  

The premise of Invasion is simple, Invading another city or country with your friends to have amazing experiences, whether it be a student event in Leeds, one of our legendary Amsterdam Invasions or our award winning Ibiza Invasion. We pride ourselves on delivering well organised fun events, with a focus on heath and safety. Our portfolio of brands enables students and non-students the opportunity to take part in fun-filled events and  experiences whilst safe in the knowledge that they are taken care of in every way possible.

In addition to Amsterdam and Ibiza, we also offer student tours abroad to Paris, Dublin, Prague and Berlin, with an ever growing portfolio of cities to boast of. We also offer Gap year projects through InvAID allowing individuals to volunteer abroad in Brazil, Thailand and the Maldives. With an ever expanding portfolio of events, we are also excited to be launching events in Thailand and the USA over the next year with our Invade full moon and Invade college programs sure to be a hit.

We carry out a thorough risk assessment for every event to ensure it passes smoothly and without incident and are one of the few companies in the sector to have testimonials from a whole plethora of institutions that vary from the Police to blue chip companies. We are very proud of our reputation and take our health and safety, drink aware and other policies very seriously, with our fully trained reps being on hand at all our events to ensure everyone is safe, well informed and accounted for. All of our Invasion Travel packages are covered by the necessary legal requirements as a tour operator. All of our brands and their extensions only work with approved parties backed up by a rigorous risk assessment.

Insurance


INSURANCE

When travelling abroad it is VERY important to make sure you have insurance.

– Persons attending the event put on by Invasion Travel Ltd are responsible for their own behaviour and Invasion Travel Ltd cannot be held responsible for any accidents, damage or injury caused to yourself or a third party.

– People attending the event being put on by Invasion Travel Ltd do so entirely at their risk and Invasion Travel Ltd cannot be held responsible for any accidents, damage or injury caused by a third party.

– We strongly recommend that every person travelling is covered by an appropriate insurance policy which we can offer as an option. Invasion Travel Ltd only sell their insurance policy and do not act as the insurance broker.

– To purchase an insurance policy for the event, please click here.

Health & Safety

Health & Safety

Invasion Events, Invasion Travel & Invasion Promotions places the utmost importance on the health and safety of our passengers during our events. Each event organised has been and will continue to be carefully planned to ensure that it passes safely and without incident. Invasion has a fantastic and distinguished safety record, in which a first aider is always present and why we are one of the few companies in the student sector to receive testimonials from the police and other distinguished bodies around the world.

The two Directors of Invasion are both Law graduates from the University of Leeds who both served on the student Law Society Committee for two years apiece, where their passion for events management was first shaped. It is their shared experiences of having served on the society, their legal expertise (including health and safety legislation) and FTSE 350 company experience that drives the organisational direction of their businesses and hence their eagerness to get involved with the societies and university students to offer events and experiences that truly help the student sector, by not only saving money, but having the best possible experience in a safe and proper manner.

Each event that Invasion creates in the United Kingdom has a health and safety risk assessment placed with the local police constabulary a minimum of two months ahead of schedule. We work closely with the police and all of the other relevant bodies to ensure that everything is adhered to in a fit and proper manner. Some of the brands that we have worked with on a health and safety basis include the African Music Awards, Cream, Eden, Hed Kandi, Tiger Tiger, Budweiser, AmeriCamp and Marleys Mellow Mood.

Our safety record is the best in this sector and with our high customer gratification rates and return customers year upon year, along with our testimonials from members of the police; we can guarantee your group a safe and fun journey alongside our esteemed knowledge and experience. However, what we propose to our customers and fan base does not just finish with the health and safety aspect of the event or excursion.

As travel and event specialists, we have a customer, client and medical treasure of expertise in events from a safety perspective. We work with a highly skilled team of qualified Health and Safety Officers who work with us on all of in order to maintain customer safety as a primary concern. For all of our events we draw up the appropriate safety plans and risk assessments in meticulous detail. We train all of our representatives and staff to a high standard. Invasion never compromise on safety, this is simply not an option for Invasion.

Every provider we use whether it is in the UK or around the world has to comply with over vigorous safety checks and our stringent due diligence policies. These contractors or third parties have to provide us with evidence that their accommodation, vehicles, products or facilities vehicles, meet strict industry standards.

RISK ASSESSMENT:
Every event organised by Invasion has been meticulously planned to every inch of detail. We make sure that we factor in everything from the transportation (such as coaches and ferries), accommodation (hostels and apartments) as well as what is taking place on the event itself. We are happy to supply copies of our risk assessments to Student Unions, Licensing Authorities and persons in positions of responsibility to put your mind at ease and demonstrate how we will ensure that the participants on our event will be safe at all times.

What happens to me if Invasion travel as a company closes while I’m on a trip abroad? 

In accordance with “The Package Travel , Package Tours Regulations 1992″ all passengers booking with Invasion Travel Ltd are fully insured for the initial deposit and subsequently the balance of monies paid as detailed in your booking confirmation form. The policy will also include repatriation if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of Invasion Travel Ltd. This insurance has been arranged by Towergate Chapman Stevens through HCCI International Insurance Company PLC.

In the unlikely event of Insolvency you must Inform Towergate Chapman Stevens immediately on 01932 334140 or alternatively in writing to Towergate Chapman Stevens, Towergate House, 22 Wintersells Road, Byfleet , Surrey KT14 7LF. Please ensure you retain this booking confirmation form as evidence of cover and value.

Parents

Parents

At Invasion we take safety very seriously and we understand that if your son or daughter, friend, relation or student society signs up for a trip abroad, you want to be assured that they are taken care of. We comply with all of the Drink Aware campaigns and ensure that any drinking that takes place on our event is undertook with great care, attention and in a responsible manner. Under no circumstances do we encourage irresponsible drinking and we take our reputation very seriously in line with our charitable projects around the world and our corporate social responsibility policy for the overall brand. We will put any other person or organisation strict to the test on this very serious matter in which we take great pride in our reputation and will not hesitate to take legal action if required to do so.

In every circumstance in which a payment for Invasion Travel is made, a request for an emergency contact number is a mandatory field. By doing so, we can give everyone concerned peace of mind and it is our way of showing that we care about our passengers. We treat people how we wish to be treated and in the unlikely case of an emergency, we can get in touch with the nominated contact quickly and effectively.

In accordance with ”The Package Travel, Package Tours Regulations 1992” all passengers booking with Invasion Travel Ltd are fully insured for the initial deposit and subsequently the balance of monies paid as detailed in your booking confirmation form. The policy will also include repatriation if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of Invasion Travel Ltd. This insurance has been arranged by Towergate Chapman Stevens through HCCI International Insurance Company PLC and verified by ABTA. A copy of this policy is included at the bottom of the confirmation email everytime you make a purchase in relation to Invasion Travel Ltd.

Testimonials

Testimonials

Here at Invasion, we are very proud of how we put on our events and we don’t want to be tarnished by how other organisations do what they do. So if you want to know how good our reputation is take a gander at these lovely people’s comments below from students, clubs, bars and coach companies

The Leeds invasion was the best night out so far this year! We had an awesome night dancing away with the reps, who were really fun and made sure we had a wicked and safe night! The event was really well organized, safe, and everyone had lots of banter! Can’t wait for the next invasion! The Invasion Team really care about the students and are trying to change the way people look at similar events. If every event was run as well as Invasion you wouldn’t see any problems like you do with other organisations. Bring on Invasion Travel! Thank you Invasion!”

Sarah Morton, President of Leeds University Sailing Society.

 

“Broad Street was the focus of a Student Invasion from Invasion Events.  And what fun it was for all.  Invasion Events clearly have got the system well mapped out.  They break down the students into manageable groups which works so well.  They clearly care about the students, which is at the heart of any of these kind of things.  The students all had a real wow.  Of course the students didn’t dress properly, with far too few clothes on for this time of year,… oh the joy of youth.  I want more of these Invasion events down Broad Street.  I can work with their management team and want to again.  A BIG welcome awaits down Broad Street”

Mike Olley, Broad Street Manager.

 

“The Invasion Event held at GB (Gatecrasher) was a complete success. There were plenty of reps and managers on hand to deal with any issues that occurred, the students appeared to be cared for in a professional and mature manner and logistically the whole night ran like a dream. They  also received very positive feedback from the Broad Street Manager. I would be more than willing to hold another Invasion Event @ GB or indeed in any of the Gatecrasher Venues I deal with in the UK”

Claire Sutton, Gatecrasher Clubs & Bars, Group Sales Manager.

 

“Invasion Travel are a pleasure to have, they are extremely well organised, take care of the students taking part in the event, pay for their reps and for a first aider and also inform the police many months in advance with detailed health and safety risk assessments. The upside to all of this is that the students have a great time, the bars and clubs make money, coach companies make money, take away food outlets make money and everyone is happy. They do things in the right way and it is only fair that the public realises this.”

Adam Meadmore, Walkabout.

 

“My name is Stephen Pinder. I am from Yates on Woodhouse Lane in leeds (nr Oceana). I saw some of the invasions which were awesome. The groups your company brought in were well organized, up for a laugh and well behaved. They were a pleasure to have in the building.”

Stephen Pinder, Yates.

 

“We were booked by ‘Invasion Travel’ to provide coaches for one of their events.  I am normally cautious about hiring out coaches for night club jobs, but after I had spoken to Nick he came across as professional and quashed any of my initial concerns. Payment was received in good time with a detailed itinerary and the coaches came back in the condition that they went in and the drivers said that they had enjoyed driving the trip.  We would be happy to work with Invasion Travel in the future.”

Dean Marshall, Marshall’s Coaches.

 

“West Midlands Police prides itself on Birmingham been one of the safest core Cities in Europe and as such we play host to a 40,000+ student community.  Birmingham attracts a number of revellers to its two main entertainment districts of Southside and Broad Street.  The night time economy can attract over 70,000 visitors to the city on a busy Saturday night.  The safe management of so many people is the joint responsibility of  many interested parties and working together the Police, Council and Businesses are able to ensure public safety.   This joint approach has seen Violent Crime fall by over 25% last year helping to build trust and confidence across all our communities.

Birmingham promotes responsible drinking to ensure that visitors to the City enjoy a safe, sociable and sensible experience.  The standards are set high and enforced by all.

This Autumn saw the Fresher’s period enjoy over 50 organised student visits to the entertainment districts.  Some multi site evenings attracting as may as 7,500 students from the four universities.  During these events there was a constructive dialog between the venues, organisers, student bodies and police.  The effective and proportionate staffing of door supervisors, and police were supported by organisers pro actively stewarding the events promoting public safety and ensuring the events passed off peacefully and everyone enjoyed their night.  Over the Fresher’s period there were only 3 recorded crimes attributable to student events.  This is a staggering statistic that is testament to the passion and commitment shown by all.

One such evening hosted by Broad Street was the nationally publicised ‘Invasion’ event.  The event was a great success although numbers were lower than expected owing to events in London.  The organisers were positive and pro active in promoting of safety and responsible drinking.  There were clearly identifiable professional stewards who ensured that revellers were seen safely from one venue to another.  The students were well briefed and prepared with their event t-shirts and proof of age identification.  The evening passed of peacefully with all students appearing to enjoy their visit to the City.

We look forward to working closely with promoters, student bodies, guilds and the SU to ensure everyone enjoys a safe, sociable and sensible visit to Birmingham”

Andy Bridgewater

Birmingham West & Central Local Policing Unit